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Re-designing public services

Available through the UK Digital Marketplace, our innovation services give organisations the skills in design, technology, and change management they need to solve problems creatively.

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  • Department of Finance, Services & Innovation NSW

    Capability-Building for NGOs

    Training and workshops for NGOs on human-centred design and design thinking

  • Hammersmith and Fulham, Kensington & Chelsea and Westminster

    Rethinking children’s social care

    Allowing children and families to better manage their own social care journeys

  • London Borough of Hackney

    Modernising housing services

    Helping Hackney residents quickly apply for homes to meet their accommodation needs

  • Essex County Council

    Design-led transformation across council services

    Building the Essex Digital Approach

  • Wyndham City Council

    Wyndham City Council

    Rethinking organisation processes for better customer experience

  • North Tyneside

    North Tyneside

    Redesigning the front door to social care for adults and children’s services

  • Queensland

    Family Violence Research

    FutureGov was brought in to demonstrate the benefits of this approach across various systems and at scale

  • The Magistrates’ Court of Victoria

    The Magistrates’ Court of Victoria

    An applicant-centred approach to family violence intervention orders

  • New South Wales

    ChildStory

    Creating new technology to support a $100 million child protection programme.

  • Barking and Dagenham

    Barking and Dagenham

    Getting targeted help to residents sooner by combining seven services into one.

  • Haringey Council

    Re-designing day services

    Rethinking the service delivery model for people with dementia and adults with learning disabilities.

  • York City Council

    Digital skills transfer - York

    Youth Offending Team and ICT Team Skills Transfer and Digital Prototyping

  • Essex & Suffolk

    Rural transport, on demand

    Bringing digital innovation to the transport network for rural residents of Essex & Suffolk.

  • Medway Council

    The council of the future

    Introducing a culture of digital innovation

  • Bexley Council

    Start-up fostering service

    Designing and implementing a new specialist fostering service for teenagers

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